Frequently Asked Questions about Personalised Printed Ribbons
Are the Ribbons Satin?
Yes we print on satin ribbons. We also offer printing on Grosgrain ribbons, sustainable ribbons & Cotton ribbons.
How long will my ribbons take to print?
We do offer a next day printed ribbon service, also an express & a standard delivery option. We print heat transfer ribbons in house so normally pretty quickly. We also use specialist printing partners for some of our ribbon printing and these orders may take a little longer. We are here if you need to check – 01277 224622
Can I have more than 1 colour print on my ribbons?
Standard heat transfer printed ribbons are a one colour print, we do also offer a full-colour printing service on white ribbons or we can organise ribbons pantone coloured, metallic printing and more.
Do you charge extra for logos or motifs?
Certainly not! Our print charge includes text, logos & motifs or a combination of all of them, plus we don’t charge set-up or origination and you can have a FREE PDF of the layout for your approval before we go to print. This is sent once payment has been received.
Do you have all the ribbon in stock?
We have hundreds and hundreds of rolls of ribbon in stock waiting to be printed so probably, however, if we haven’t we have very established supplier network that normally offer a next day delivery service to us so we will still be able to offer you a quick ribbon printing service.
What colour can you print on my ribbon?
We have a choice of over 20 different print colours in the heat transfer method, you can choose the print colour when you place the order, we do recommend you choose colours that are good contrasts to make your text or images stand out on the ribbon, for instance, black printed on white, white on black or gold on navy blue etc. Not sure then call us and ask our advice. 01277 224622 or order a Sample. We can also print to CMYK or Pantone colours on our speciality ribbons.
Due to different display settings on monitors, actual ribbon colours may vary slightly from the product image – we would always encourage to order a sample is an exact match is required.
Care & Use of our Decorative Ribbon
This is a decorative ribbon, and care should be taken to avoid overworking the ribbon and handling the ribbon with damp or sweaty hands to avoid smudging of the print, especially when ordering heat transfer printed ribbons. We also suggest not applying hand creams prior to handling the ribbons. Some print colours are more resilient than others – feel free to call us about the choices for your printed ribbon for advice. Simple prints also offer higher resilience to smudging, but care should be taken on fine text or logos as these offer little adhesive to the ribbon. We also offer a waterproof print option in some colours at an additional cost – these can be found by scrolling down the print colour options. We would always recommend a wash care white print option if your ribbon is likely to be over handled. We can also offer specialist ribbons where the ribbon is dyed with your design.
Storage of Ribbons
We suggest ribbons are stored out of direct sunlight at temperatures below 20 degrees. Please avoid storing in humid or damp conditions.
Waterproof Ribbons Information
These are guidelines only. It is not possible to carry out testing in every condition of use.
Wash Care Transfer Foils : Max Wash Temperature – 65 deg C.
Can I use my own font for the printed ribbon?
Yes you can, we have over 7,000 fonts available, plus you can send us your own to use if you’d prefer.
What Ribbon Colours do have to print in 100m wide?
Do you print in white?
Yes we do, we can print in nearly every colour of the rainbow, including black, white & metallics.
This is a decorative ribbon, please make sure hands are clean and dry when using the ribbon as some print colour may lift, especially when selecting a white print colour. Hand creams should also be avoided. We do offer a wash care print option in the white, which is more robust – simply choose this from the drop-down options when selecting your print colour.
There are specialist printing methods for larger quantities of white printed ribbons – get in touch for the best option for your ribbon.
Can you print on my own ribbon I already have?
Sometimes we can, but we will need to see a sample of at least a metre long so we can test it in our printers. Our ribbons have a specialist construction to create a good quality print so we do prefer to use our own ribbons, we may have to charge a surcharge to use your ribbon.
We replenish our ribbon stock regularly and batches can vary in colour – we strongly suggest you order plenty of ribbon at one time to ensure the same batch is used. We work hard with our suppliers to ensure our batches are consistent but there can be some slight variations. When re-ordering a ribbon, please add your original order number to special instructions and we can pull your print file for the same design. Contact us here.
Can I add my logo to the printed ribbon?
Yes, you can, we just need a good quality image, preferably a Jpeg or png or an illustrator file and our ribbon print team will organise the rest. This can be upload directly when you place the order or you can email it to us with your order number for reference. Making it easy for us by providing your image in black with a white background is always appreciated – although we can cope with most formats.
Can I collect my printed ribbon?
Yes, you can, by arrangement, we are based in Brentwood, Essex. Use our Click & Collect service in checkout. We’ll call you when the ribbon is ready for collection – you can collect up to 7pm Monday to Friday. There may be a charge for collection orders that need to be processed quickly. Covid restrictions may pause this service, collection will be contactless.
Can you send me a sample?
Yes, we can, click here to place an order for a sample of printed ribbon.
Can you send me a proof before you print?
Yes, of course, we organise a PDF Proof for you, just let us know in special instructions when you place your ribbon order for preferences non print gaps etc and we will do our best to accommodate them within our printing software. We will send a PDF for your approval before we go to print – please respond asap to allow us the opportunity to make sure your ribbon is printed and arrives in time.
If we have produced your PDF and you wish to cancel a 10% service charge will be incurred.
Are you based in the UK?
Yes, we print heat transfer ribbons at our workshop in Essex countryside, here in the UK, about 30 minutes from London.
How wide are printed ribbons?
Are there any setup charges?
No we don’t charge you for our advice or set-up.
Our images of Bows
Most of our products are made to order by hand – we try very hard to create as near as possible to the images shown but from time to time there may be a slight variation. We are also always testing and improving our bow designs so we may choose to change the tail shape or knot size as appropriate – especially as our bows arrive ready to use we have to be very considerate of how they travel. If you are trying to match perhaps a previous bow purchased from us or a client’s specific requirements it’s always best to call us or email over your inspirations and we will see what we can do.
Can I Return Printed Ribbons or Bows?
Due to the ribbons & bows being made to order we are unable to offer returns on these products.
Click Here to view our returns policy
It is important that you are sure of your purchase decisions prior to placing your order as production can start immediately after you place your order.
All made to order goods supplied on this web site are custom made to your specific sizing and requirements and therefore we cannot accept cancellations, as these goods may not be suitable for resale by us.
All goods supplied by us are custom made to your specification and sizing requirements. As such, it is important that you are sure of your purchase decisions prior to placing your order as production may start immediately after you place your order.
We cannot accept the return of goods supplied by us as the goods will not be suitable for resale by us.
Please make sure you order a suitable ribbon for your purpose. We have a variety of options available – get in touch if you are unsure.
Are printed ribbons addictive?
Definitely, once you create a beautiful printed ribbon you will be full of ideas to print more and more 🙂 Wrapping will never be the same.